![]() Scrolling through these screens to find the button you want to use can become tedious. This means that when the remote is dealing with complex devices it has to lay all the extra controls out across multiple screens. While the touchscreen is a great addition, it can only show six software buttons at any one time. This is because the supplied software is very slow and every time you make even a small change you have to connect the remote to your PC and wait for the software to sluggishly download the updates. These buttons were handy for accessing digital services on Freeview or Sky and often act as shortcut keys in TV menus and the soft buttons Logitech has replaced them with really are no substitute.Īnother major issue is that making changes to the remote's setting can be an arduous task. However, for some unknown reason, Logitech has decided to remove the dedicated red, green, yellow and blue buttons that were found on previous Harmony remotes. View this support article for more information: Adding a device that's not found in the Harmony database.One of the advantages of the Harmony range of remotes is that they provide lots of real buttons that give proper feedback. If the manufacturer and model number entered is accurate you may still add this device by teaching Harmony IR commands from the original remote. Logitech Harmony Ultimate One Remote - Discontinued by Manufacturer Visit the Logitech Store 4. Harmony's matching algorithm will also correct common mistakes such as a 'L' being confused as a '1', or a zero being confused as the letter 'O'. If the manufacturer and model number you entered was found, then Harmony will add it to your account without any further notification. If you are having trouble finding your model number, we recommend reviewing this support article: Finding your device's model number. The manufacturer and model number you entered was not found in the Harmony database of 225,000+ entertainment devices, nor were any similar matches. View this support article for more information: Adding a device that's not found in the Harmony database. If you are sure the information entered is correct, then you may still add this device by teaching Harmony IR commands from the original remote. It's important to review these carefully as different model numbers often means the device will have different IR commands or input/source lists that may cause your Activities to start incorrectly. If the manufacturer and model number you entered was not found in the Harmony database, however similar matches were, those similar matches will be presented. ![]() View this support article for more information: Understanding devices with multiple IR versions. By default, Harmony will add the device into your account using the most common version however if that does not work you can change the version. ![]() Most devices respond to a single type of IR signal however some devices have multiple versions of those IR signals and it's important that Harmony understands which one to send. There are different versions of this device It's important that you review this as changes may have to be made to your device before it can be controlled. When prompted, press the corresponding button on the original device remote for up to 2 seconds. Place your original device remote within 2-5 inches (5-10cm) of your connected Harmony One (as shown). ![]() When adding a device to your account, Harmony looks for information that may help you in controlling this device and will display that information if anything's found. Connect your Harmony One remote to your computer when prompted by the software. ![]()
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